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Privacy policy

This privacy policy applies to the present website www.sonblancmenorca.com.

Please, read this privacy policy thoroughly. In it you will find important information about the processing of your personal details and your rights in accordance with the relevant legislation currently in force.

We reserve the right to update our privacy policy at any time in line with business decisions, as well as to comply with any possible changes in legislation or jurisprudence. Should you have any doubts or queries, or you require any clarification with respect to our privacy policy or your rights, you may contact us using any of the channels indicated below.

You declare that the data you provide us with, now or in the future, is correct and true, and you undertake to inform us of any changes in this data. Should you be providing us with the data of third parties, you undertake to obtain the full prior consent of those concerned, and to inform them of the contents of this policy.

In general, the fields of our forms marked as mandatory must of necessity be completed for us to be able to deal with your requests.

1/ Who controls the processing of your personal data?

Data controller: Son Blanc Menorca S.L.
NIF: B57989188
Postal address: C/S’Arravaleta 3, piso 4 | 07702 – Mahon-Mao, Menorca (Spain)
Email address: contact@sonblancmenorca.com
Tel no.: +34 624 171 408

2/ What do we process your data for and what is the legal basis for this?

2.1. The management of our relationship with guests and users:
We process the data that our guests, customers and users provide in the course of their enquiries for us to deal with their requests.
This processing is required to ensure the implementation of our legal relationship with users of The Site and for the application of any precontractual measures requested.

2.2. Management of accounts:
We process the data that our users provide us with in the registration form on The Site, as well as those they register in their profile, to create and administer their accounts and to give them access to the functionalities available to registered users.

2.3. Management of reservations of accommodation and service:
Data provided in booking forms for accommodation, or to contract services, will be processed for the management of these bookings and the provision of the requested services.  The categories of data that we process for these purposes are as follows:
– Identification data (first names, surnames, and ID card, or passport number) and contact details (address, email address, and telephone number) of the booking holder.
– Details of the booking itself, the voucher, or the requested service.
– Financial and transaction details.
The processing of this data is necessary to ensure the provision of the services requested, the implementation of the accommodation contract, and for the application of any precontractual measures requested.
Financial data and those concerning transactions of goods and services shall be processed for purposes of accounting and administrative management, and to enable compliance with our legal obligations in accounting and fiscal areas.

2.4. Sending out commercial communications and management of distribution lists:
We process identification and contact data provided by our customers and by those people who register on our distribution lists so they can be sent communications about our products and services.
This processing has its legal basis in the consent requested. Not giving your consent to this or withdrawing it does not affect your reservation or the provision of the services contracted.
You may request that your data ceases to be processed for commercial purposes by sending an email to the following email address: contact@sonblancmenorca.com

2.5. Administration and management of website security:
We process browsing data (IP addresses or log files) to administer and manage the security of The Site and its areas of restricted access.
This processing has its legal basis in our legitimate interest in guaranteeing the security of The Site. This interest is expressly recognised in Recital no. 49 of the General Data Protection Regulation (GDPR). To assess this interest with respect to your rights and freedoms, we have taken into account that this processing corresponds to generalised security practices and fails to pose significant threats to interested parties.

2.6. Statistical purposes and quality management:
With the aim of evaluating and managing the quality of our services and products, we process identification data and contact details provided by our customers in their requests and suggestions. We also compile statistics based on aggregate data obtained from transaction data and from browsing data, e.g. IP addresses, weblogs, websites visited, and actions carried out on The Site. For more information, see our cookies policy.
This processing has its legal basis in our legitimate interest in evaluating and managing the quality of our services and products. To assess this interest with respect to your rights and freedoms, it was decided that this processing had a limited impact on the privacy of the interested parties, matched their reasonable expectations, and did not pose a significant threat.

3/ Who do we pass your data on to?

Your data shall only be passed on to third parties under legal obligation, with your consent, or when your request involves such disclosure.

4/ How long will we keep your data?

Generally speaking, your data will be kept for the life of the relationship you have with us and, in all cases, for the times laid down in the relevant statutory requirements, for example in accounting and fiscal issues, and for the time required to respond to any possible liability claims arising from this processing. We shall erase your data when it is no longer necessary or relevant for the purposes for which it was collected.

Logs of access to restricted areas of The Site shall be deleted a month after their creation.

Information concerning browsing shall be erased when the connection with The Site is over and the statistics have been compiled.

Data processed for commercial ends shall be kept until its erasure is requested.

5/ What are your rights?

You have the right to seek confirmation as to whether we are processing your personal data or not, and if so, access it. Likewise, you may request that the data be rectified if it is inaccurate or be completed if it is incomplete. You may also ask for the data to be erased, if, among other reasons, the data is no longer required for the purposes it was originally collected for.

Under certain circumstances, you may request the restriction of the processing of your data. In this case, we will only process the data in question for the establishment, exercise, or defence of legal claims, or for the protection of the rights of other people.

Under certain circumstances, and on grounds relating to your particular situation, you may also object to the processing of your personal data. In this case, we shall cease to process the data, unless there are compelling legitimate grounds that prevail over your interests, rights, and liberties, or for the establishment, exercise, or defence of legal claims.

Furthermore, and under certain conditions, you may request portability of your data so that it is passed on to another data controller.

You may withdraw the consent you had given for certain purposes, at any time, without this affecting the legality of the processing based on the consent given prior to its withdrawal.

Likewise, you have the right to file a claim with a data protection authority.

We would like to inform you that the European Regulation of the Protection of Personal (GDPR) similarly recognises the right to the portability of your data.

You also have the right to oppose the adoption of decisions based solely on automated processing that produce legal effects concerning you, or which similarly affect you, when this right coincides with the provisions laid down in Article 22 of Regulation (EU) 2016/679.

To exercise your rights, you have to send us a request to this effect, by post or by email, together with a copy of your official, national identity card, passport, or other valid document that identifies youThis request should be sent to the addresses given in the section “Who controls the processing of your personal data?”

You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at www.aepd.es.

6/ What are cookies?

This website uses cookies and/or similar technologies that store and retrieve information when you browse. These technologies can serve different purposes such as: recognizing you as a user, obtaining information about your browsing habits or personalizing the way content is displayed.

Some cookies are controlled and managed by the owner of the Web (“own cookies”) and others by third parties (“third-party cookies”).

The specific uses we make of these technologies are described below.

7/ What kind of cookies do we use and what for?

1. Technical or essential cookies for the provision of services: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, including those that are used to allow the management and operation of the website and enable its functions and services, such as, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up a reservation, carry out the reservation process, manage the payment, control fraud linked to the security of the service, make the request for registration or participation in an event, count visits for the purpose of invoicing the software licenses with which the service works (site web, platform or application), use security elements during browsing, store content for the dissemination of videos or sound, enable c Dynamic content (for example, loading animation of a text or image), sharing content through social networks. In this category are also included cookies intended for the management of our advertising spaces, based on technical criteria such as the edited content, the frequency in which the ads are displayed or the information of origin, when a potential client has activated an advertising link.
These cookies are exempt from compliance with the obligations established in article 22.2 of the LSSI.

2. Analysis or measurement cookies: We use our own and third-party cookies that allow us to quantify the number of users and thus carry out the statistical measurement and analysis of the use they make of the service offered. For this, your browsing on our website is analyzed to improve the products or services that we offer you.
Consult the list of third parties that process the information obtained with these cookies in the “Third-party cookies” section.

3. Behavioural advertising cookies: We also use third-party cookies that allow us to analyze the browsing habits of users to create specific profiles and display personalized advertising based on said profiles.
We use the Facebook pixel on this website. The Facebook pixel is a piece of JavaScript code that allows you to track visitor activity on the website. It is used to create or modify unique identifiers and track user actions on our website, for marketing and analytics purposes. This pixel only identifies your browser and does not, by itself, identify you personally.
This pixel allows us, for example, to detect that you have previously visited our website or to identify you as part of a relevant audience. It also does not allow us to measure the effectiveness of our ads and set up dynamic advertising campaigns.
You can obtain more information about online behavioural advertising and how to manage the privacy of your browser to reject this type of treatment at www.youronlinechoices.eu
Consult the list of third parties that process the information obtained with these cookies in the “Third-party cookies” section.

8/ Third country data transfers

You can find out about the transfers to third countries that, where appropriate, are carried out by the third parties identified in this cookie policy in their policies (see the links provided in the “Third-party cookies” section).

9/ Data retention period

Certain cookies are cancelled once the web browsing is finished (cookie session) while others may continue to be stored on the user’s computer and be accessed for a longer period (persistent cookies).

Expiration of own cookies: refers to preferences or personalization cookies, and they remain in force as long as they are not deleted by the user.

Expiration of third-party cookies: You can find out about the retention periods of third-party cookies identified in this cookie policy in their corresponding policies (see the links provided in the “Third-party cookies” section).

10/ Processing of personal data and rights of the interested party

The installation of third-party cookies may involve the collection of personal browsing data, such as IP addresses or online identifiers by said companies for marketing purposes or others of their responsibility. You can find out about the processing of personal data that, where appropriate, is carried out by the third parties identified in this cookie policy and about how to exercise your rights in their corresponding policies (see the links provided in the “Third-party cookies” section).

Regarding us, the information obtained from the cookies could only be associated with a specific user if said user is identified on the web. If so, said data will be treated by the provisions of our web privacy policy.

At any time, affected users may exercise their right to request access, rectification or deletion, limitation of the processing and portability of their data, as well as to oppose their processing and file a claim with a control authority. More information on data protection in our web privacy policy.

11/ How can I manage cookies?

You can manage cookies through the configuration panel and the configuration of your browser.

Browser parameters:

You can allow or block cookies, as well as delete your browsing data (including cookies) from the browser you use. Check the options and instructions offered by your browser for this. Please note that if you accept third-party cookies, you must remove them from your browser options.

To opt out of the use of third-party advertising cookies, users can also visit the Network Advertising Initiative (NAI) opt-out page. Page in English: http://www.networkadvertising.org/managing/opt_out .asp).

If you disable cookies, you may not be able to use all the functionalities of the website.

12/ Third party cookies

Types of cookies: Analysis or measurement.
Responsive: Google, Inc., 1600 Amphitheatre Parkway. Mountain View, CA 94043. EE.UU.
Further information: You can obtain more information about the operation of GOOGLE ANALYTICS and the cookies used by this service at the following links: https://support.google.com/analytics/answer/6004245http://www.google.com/intl/es/policies/privacy/ You can disable GOOGLE ANALYTICS cookies by installing the opt-out plugin created by Google in your browser and available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Types of cookies: Behavioural advertising cookies
Responsive: Facebook, Inc., based in 1601 Willow Road, Menlo Park, CA 94025 EE.UU.
Further information: You can learn more about how the Facebook pixel works at https://developers.facebook.com/docs/facebook-pixel. For more information about Facebook cookies and how to deactivate them, you can consult Facebook’s cookie policy at https://www.facebook.com/policies/cookies/