2.1. The management of our relationship with guests and users:
We process the data that our guests, customers and users provide in the course of their enquiries for us to deal with their requests.
This processing is required to ensure the implementation of our legal relationship with users of The Site and for the application of any precontractual measures requested.

2.2. Management of accounts:
We process the data that our users provide us with in the registration form on The Site, as well as those they register in their profile, to create and administer their accounts and to give them access to the functionalities available to registered users.

2.3. Management of reservations of accommodation and service:
Data provided in booking forms for accommodation, or to contract services, will be processed for the management of these bookings and the provision of the requested services.  The categories of data that we process for these purposes are as follows:
– Identification data (first names, surnames, and ID card, or passport number) and contact details (address, email address, and telephone number) of the booking holder.
– Details of the booking itself, the voucher, or the requested service.
– Financial and transaction details.
The processing of this data is necessary to ensure the provision of the services requested, the implementation of the accommodation contract, and for the application of any precontractual measures requested.
Financial data and those concerning transactions of goods and services shall be processed for purposes of accounting and administrative management, and to enable compliance with our legal obligations in accounting and fiscal areas.

2.4. Sending out commercial communications and management of distribution lists:
We process identification and contact data provided by our customers and by those people who register on our distribution lists so they can be sent communications about our products and services.
This processing has its legal basis in the consent requested. Not giving your consent to this or withdrawing it does not affect your reservation or the provision of the services contracted.
You may request that your data ceases to be processed for commercial purposes by sending an email to the following email address: contact@sonblancmenorca.com

2.5. Administration and management of website security:
We process browsing data (IP addresses or log files) to administer and manage the security of The Site and its areas of restricted access.
This processing has its legal basis in our legitimate interest in guaranteeing the security of The Site. This interest is expressly recognised in Recital no. 49 of the General Data Protection Regulation (GDPR). To assess this interest with respect to your rights and freedoms, we have taken into account that this processing corresponds to generalised security practices and fails to pose significant threats to interested parties.

2.6. Statistical purposes and quality management:
With the aim of evaluating and managing the quality of our services and products, we process identification data and contact details provided by our customers in their requests and suggestions. We also compile statistics based on aggregate data obtained from transaction data and from browsing data, e.g. IP addresses, weblogs, websites visited, and actions carried out on The Site. For more information, see our cookies policy.
This processing has its legal basis in our legitimate interest in evaluating and managing the quality of our services and products. To assess this interest with respect to your rights and freedoms, it was decided that this processing had a limited impact on the privacy of the interested parties, matched their reasonable expectations, and did not pose a significant threat.