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Terms of use

The access to, navigation and use of the website www.sonblancmenorca.com (the ‘Website’) implies the express and unreserved acceptance of all the terms of these Conditions of Use, which have the same validity and effectiveness as any contract concluded in writing and signed.

The observance and fulfilment of these conditions will be required in relation to any person who accesses, navigates or uses the Website. If you do not agree with the terms set out, do not access, navigate or use any page on the Website.

1/ Company details

Data controller: Son Blanc Menorca S.L. (from now on, “Son Blanc Farmhouse”)
NIF: B57989188
Postal address: C/S’Arravaleta 3, piso 4 | 07702 – Mahon-Mao, Menorca (Spain)
Email address: contact@sonblancmenorca.com
Tel no.: +34 624 171 408

2/ Purpose and scope

These conditions of use regulate the access to, navigation and use of the Website, without prejudice to Son Blanc Farmhouse reserving the right to change the presentation, configuration and content of the Website, as well as the conditions required to access and/or use it. The access to and use of the content of the Website after its modifications or changes enter into force entail the acceptance of these modifications or changes.

Nevertheless, access to certain content and the use of certain services may be subject to certain particular conditions, which will be, in any case, clearly shown and must be accepted expressly by users. These particular conditions may replace, complete or, where appropriate, amend the present particular Conditions of Use.

Son Blanc Farmhouse reserves the right to fully or partially amend the terms and conditions stipulated herein, publishing any change thereto in the same way as these Conditions of Use appear or through any kind of communication addressed to users.

3/ Access and registration

Registration is not required to access and browse the Website. However, to purchase certain services or book services, among others, it will be necessary to complete the web forms set up for this purpose. It is free to register on the Website. Minors are forbidden from accessing the Website.

Under no circumstances will Son Blanc Farmhouse assume any liability for the veracity of the registration data provided by end users, and therefore each end user is liable for the possible consequences, errors and mistakes that may subsequently arise from the lack of veracity of the data.

4/ Intellectual and industrial property rights

Son Blanc Farmhouse owns or, where appropriate, has the relevant licenses regarding the intellectual and industrial property exploitation rights for the Website, as well as the intellectual and industrial property rights regarding the information, material and content of this property.

In no case will users’ access to, navigation and use of the Website be construed as implying a total or partial renunciation, transmission, licensing or transfer of these rights by Son Blanc Farmhouse. Users have a right to use the Website content and/or services within a strictly domestic setting.

References to trademarks or registered trade names, or other distinguishing marks, whether they are owned by Son Blanc Farmhouse or third companies, implicitly entail the prohibition on their use without the consent of Son Blanc Farmhouse or their legitimate owners. At no time, unless expressly stated otherwise, will access to, navigation or use of the Website and/or its content, grant the user any right regarding the distinguishing marks included therein.

All intellectual and industrial property rights regarding the Website content and/or services are reserved and, in particular, it is forbidden to amend, copy, reproduce, publicly communicate, transform or distribute, by any means and under any form, all or part of the content included on the Website, for public or commercial purposes, if Son Blanc Farmhouse has not previously given their express permission in writing.

In the event a user sends information of any kind to Son Blanc Farmhouse, via any of the channels set up for that purpose, the user declares, guarantees and accepts that they have the right to do so freely; that this information does not breach any intellectual or industrial property right, trade secret or any other third-party right; and that this information is not confidential in nature or damaging to third parties.

Users acknowledge assuming the liability, holding Son Blanc Farmhouse harmless, for any communication they provide personally or in their name, with this liability extending to the accuracy, lawfulness, originality and ownership of the communication, without any restriction.

5/ Links

5.1. Links to other webpages:

Son Blanc Farmhouse may not assume any kind of liability for any aspect regarding the web page to which a link could be established from the Website, specifically, including without limitation, regarding its functioning, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its content, in general.

In this sense, if users have actual knowledge that the activities carried out through these third-party web pages are illegal or contravene morality and/or public order, they must communicate this immediately to Son Blanc Farmhouse for the purposes of disabling the access link to these pages, which will be done as quickly as possible.

In any case, the establishment of any kind of link from the Website to another unrelated web page will not imply the existence of any kind of relationship, collaboration or dependence between Son Blanc Farmhouse and the manager of the unrelated web page.

Through different tools and applications, Son Blanc Farmhouse provides users with linking media that allow them to access channels and pages on different platforms and social networks. The installation of these applications on the Website has the sole aim of providing users with access to these channels on the different platforms and social networks.

The establishment of these applications does not imply the existence of any relationship between Son Blanc Farmhouse and the owner, manufacturer or distributor of the linked platform, nor the acceptance and approval by Son Blanc Farmhouse of its content and/or services, as its owner, manufacturer or distributor is the only partly responsible for the linked platform’s content and/or services.

In no case does Son Blanc Farmhouse share any kind of private information about its users with the owners of these external web pages, since its only aim is to provide access to these pages by the users. In this sense, any information that users themselves wish to provide to these external platforms and/or web pages will be under their own responsibility; Son Blanc Farmhouse is not involved in this process.

Since Son Blanc Farmhouse has no control over the content hosted on these channels, users acknowledge and accept that Son Blanc Farmhouse assumes no liability for the content or for the services users may access on these pages or for any content, products, services, advertising or any other material available therein. For this reason, uses must exercise caution in the assessment and use of the information, content and services on the linked channels, and regarding their own or third-party information they wish to share on these channels.

5.2. Links on other pages to the website:

Son Blanc Farmhouse does not authorize the establishment of a link to this Website from other web pages that may contain material, information or content that is illicit, illegal, degrading, obscene and, in general, that contravenes the law, morality or public order, or generally accepted social standards.

In all cases, users may establish links on their respective web pages provided that they ask for prior and express permission from Son Blanc Farmhouse.

Son Blanc Farmhouse does not have the power or human and technical means to monitor or approve all the information, content, products or services provided by other websites that have established links to this Website. Son Blanc Farmhouse does not assume any kind of liability for any aspect regarding the web pages that establish a link to the Website, specifically, including without limitation, regarding their functioning, access, data, information, files, quality and reliability of their products and services, their own links and/or any of their content, in general.

6/ Conditions using this website

Access to or use of the Website for illegal or unauthorized purposes, with or without economic aims, is not permitted, and therefore the user will be exclusively liable for its consequences. More specifically, and without this list being absolute, the following are prohibited:

Using the Website in any way that may cause damage, interruptions, inefficiencies or defects in its functionality or in the computer of a third party; using the Website to transmit, install or publish any virus, malicious code or other harmful programs or files; using the Website to collect personal data from other users; registering through the Website with a false identity, impersonating third parties or using a profile or carrying out any other action that may confuse other users about the identity of the source of a message; accessing without permission any other section of the Website, other systems or networks connected to the platform, any Son Blanc Farmhouse server or the services offered through the Website, by means of hacking or falsification, password mining or any other illegitimate means; breaching, or attempting to breach, the security or authentication measures of the Website or any network connected to the same, or the security or protection measures inherent to the content offered on the Website; carrying out any action that causes a disproportionate or unnecessary saturation in the infrastructure of the Website or in the systems or networks of Son Blanc Farmhouse, as well as in the systems or networks connected to the Website; or preventing the normal development of an event, competition, promotion or any other activity available through the Website or any of its functionalities, either by altering or trying to alter, illegally or in any other way, the access to, participation in or functioning thereof, or falsifying the result thereof and/or using fraudulent methods of participation, by means of any procedure, and/or through any practice that in any way infringes or violates these Terms of use.

The breach of any of the above obligations by the user may lead to Son Blanc Farmhouse adopting the appropriate measures enshrined by the law and in the exercise of its rights or obligations and may extend to the deletion or blocking of the offending user’s account, without any possibility of compensation for the damages caused.

7/ Liabilities and guarantees

Son Blanc Farmhouse cannot guarantee the reliability, usefulness or veracity of absolutely all the information and/or services on the Website, or the usefulness or veracity of the documentation provided through the site.

Consequently, Son Blanc Farmhouse does not guarantee or assume liability for the following: (i) the continuity of the Website content; (ii) the absence of errors in this content; (iii) the absence of viruses and/or other harmful components on the Website or in the server that provides it; (iv) the invulnerability of the Website and/or the impossibility of breaching the security measures adopted on the same; (v) the lack of usefulness or performance of the Website content; and (vi) the damages or harm caused, to themselves or a third party, by anyone who infringes the conditions, rules and instructions that Son Blanc Farmhouse establishes on the Website or through the breaching of the Website’s security systems.

Nonetheless, Son Blanc Farmhouse declares it has adopted all the necessary measures, within its possibilities and the state of technology, to guarantee the functioning of the Website and to minimize system errors, both from the technical viewpoint as well as regarding the content published on the Website.

If users have knowledge of any content that is illicit, illegal, contrary to the law or that could represent an infringement of intellectual or industrial property rights, the applicable legislation on personal data protection and/or any other right, they must notify this immediately to Son Blanc Farmhouse so it may adopt the appropriate measures.

Son Blanc Farmhouse does not guarantee the lawfulness, reliability and usefulness of the content provided by third parties via the Website.

Son Blanc Farmhouse will assume no liability for the truthfulness, integrity or updating of the information published on the Website from sources unrelated to it (external news, reports from external professionals, etc.), or the information contained on other web portals through links from the Website.

Son Blanc Farmhouse will not assume liability for hypothetical damages that could arise from the use of the aforementioned information.

In any case, Son Blanc Farmhouse reserves the right to temporarily or permanently suspend, modify, restrict or interrupt the access to, navigation, hosting and/or downloading of content and/or use of services from the Website, with or without prior notification, for any users who breach any of the provisions set out in these Conditions of Use, without the user having any possibility of demanding compensation for this reason.

8/ Applicable law and competent jurisdiction

These conditions of use are governed by Spanish law. As regards dispute resolution, the parties expressly submit to the courts of Madrid, waiving any other jurisdiction.

To submit complaints regarding the use of our services, customers may write to the e-mail contact@sonblancmenorca.com. We are committed to seeking an amicable solution for the conflict at all times.

Room bookings: terms and conditions

These terms and conditions apply to all bedroom bookings for Son Blanc Farmhouse, whether made via our website, by email, over the telephone or at reception. They contain important information about your stay and we kindly ask that you read these carefully. If there is anything you would like to discuss regarding your booking or these terms and conditions, please don’t hesitate to contact us.

1/ Your booking request

Your booking will not be complete until you receive a confirmation number from us, at which point a contract will come into existence between you and us.

We require credit or debit card details from you to confirm your booking. Where you have reserved a non-refundable room your card will be charged a deposit equivalent to the full stay rate when you make your reservation. Where you have made any other type of reservation, your card will be charged according to the terms of the rate policy unless one of the events specified below occurs, for example if you cancel your booking after the allotted time. For more details of how we will process your personal data and credit or debit card details for your reservation please see our privacy policy and the details set out on our booking engine.

2/ Changing or cancelling your booking

If you wish to make a change to your booking, please contact us by using the details available on our website. We will let you know if the change is possible and will send you a confirmation email if the change is accepted.

We will do our best to avoid having to cancel your booking, however, where necessary, we reserve the right to cancel your booking at any time. In such circumstances, we will provide you with a full refund and we will have no further liability to you in relation to the cancellation.

Where your reservation includes the flexibility to cancel your reservation, you may cancel your booking according to the cancellation deadline.

Any cancellation request we receive after the applicable cancellation deadline will be subject to a fee equivalent to the total cost of the stay in the room you had booked, including any VAT/applicable taxes/other applicable charges in relation to that room charge. This cancellation fee will be charged to the card details you supplied to us at the time of making your booking. This cancellation fee will also apply if you fail to arrive for your stay at Son Blanc Farmhouse, and a non-refundable reservation will incur the entire stay charge.

If you wish to cancel your booking, please contact us by using the details available on our website. All cancellations (and any applicable charges/refunds) are subject to the cancellation deadline.

3/ Checking in and out

Unless otherwise agreed or as set out below, the check-in time is 4pm and we kindly ask that all guests depart by no later than midday.

Security: In the interests of security and the prevention of fraud, we may ask you to confirm your identity by providing your passport, driving licence or other form of photo ID upon arrival.

4/ Guests under 18

Please note that all guests under the age of 18 must be accompanied by adults during their stay. We reserve the right to refuse entry to Son Blanc Farmhouse to anyone who is under the age of 18. We invite you to inquire, in advance, when you take children, as guests, directly, to the Son Blanc Farmhouse. Remember that your children are, under your responsibility, permanently, when they are present in Son Blanc Farmhouse. Make sure that they are not left unattended at any time.

5/ Pool

We have not marked this pool with depths or shut it off with fences as we believe that one can just enjoy the beauty of things and be mindful of possible dangers without having to be visually reminded at every moment. Therefore, we kindly ask you to not dive in the shallow areas, to mind your step on the higher sides towards the end of the pool and to please be very vigilant with children around and in the pool. Son Blanc Farmhouse will not provide a life guard but you will find a life buoy by the pool. We will not be able to take responsibility for injuries or accidents within and around the pool area.

6/ Charges

The price of your stay will be the price indicated when you make your reservation via the website, or as communicated to you if you place your booking by telephone or email. Please check the price in your confirmation email. We will do our best to ensure that the price advised to you is correct however, it is always possible that some of our room charges may be incorrectly priced. We will confirm the price of your stay in our confirmation email, so please double-check that when you receive it and let us know if you notice any abnormalities. Where there has been an obvious discrepancy between our room charges and the price stated on our website or otherwise communicated to you, we reserve the right to charge our correct room charges or to cancel your reservation.

We may ask to take a credit card pre-authorisation at Son Blanc Farmhouse. All charges incurred during your stay, for example food and beverage charges and any room charges which you have not paid for in advance, must be settled when checking out. You will have the option to provide a different method of payment should you wish. Please let us know before you depart if you notice any abnormalities in any charges that have been assigned to your room.

7/ Your stay

During your stay, we ask that you comply with the following house rules:

Our rooms: The images of our rooms and facilities on our website are for illustrative purposes only. Each part of Son Blanc Farmhouse is slightly different and your room or the facilities you use during your stay may vary slightly from those images. Your reservation is for a particular type of room and, whilst we will try to accommodate specific room requests, unfortunately we cannot guarantee that you will be able to stay in a specific room during your stay.

Food and drink: Son Blanc Farmhouse offers many options for food and drink. Please refrain from bringing in any outside food or beverages, unless medically necessary.

Noise: All guests are asked to respect our other guests and nearby residents when in their room, or any other premises of the hotel or while in the surrounding area.

No smoking: No smoking or vaping is permitted inside Son Blanc Farmhouse at any time, whether in your room or elsewhere. We reserve the right to charge the card you have used to secure your booking a reasonable fee in respect of specialist cleaning in the event we suspect smoking has taken place in your room(s) during your stay. We also reserve the right to terminate the remainder of your stay in the event that we find you have failed to comply with our smoking policy.

Animals and pets: No animals will be allowed in Son Blanc Farmhouse without the prior consent of Son Blanc Farmhouse management except for service dogs or service animals, as defined by applicable laws. We reserve the right to charge the card you have used to secure your booking a reasonable fee in respect of any damage or specialist cleaning that may be required. We also reserve the right to terminate the remainder of your stay in the event that an animal is causing a disturbance.

Accidents: Guests must report any accident or injury they or their guests may have whilst on the premises immediately to a member of management and in any event, within 24 hours of the incident. This information is needed in order to comply with health and safety obligations and for insurance purposes.

Inappropriate behaviour: We kindly ask that you respect our other guests and refrain from any improper, violent or abusive behaviour and any illegal conduct at all times during your stay. We reserve the right to ask you to leave the premises and cancel the remainder of your stay (the cost of which will be charged to the card you have used to secure your booking) in the event that you fail to respect this policy.

Damage: We kindly ask that all guests respect Son Blanc Farmhouse rooms and facilities. In the event that there is any damage to the room(s) during your stay or if any items are missing from your room(s) upon your departure, we reserve the right to charge the card you have used to secure your booking a reasonable fee in respect of such damage and/or missing items.

8/ Using Son Blanc Farmhouse facilities

The use of any of the yoga or fitness equipment, facilities or indoor and outdoor areas including the 130 hectares of wilderness, woods, trails, caves or cliffs available at Son Blanc Farmhouse is entirely at your own risk. You must not use any equipment or undertake any activity at Son Blanc Farmhouse unless you are satisfied that you are competent to do so in a safe and proper manner. When using any equipment, facilities or indoor and outdoor areas available at Son Blanc Farmhouse, you must take care to safeguard your own health and safety and that of other people, and you will be solely responsible for any loss or injury that you cause to yourself, other persons or to the equipment or facilities to the extent that it is caused through your unsafe or improper use of the equipment or facilities (including your use of them whilst under the influence of alcohol or medication) or your failure to advise Son Blanc Farmhouse staff of a medical condition relevant to your use of the equipment or facilities.

A 100 per cent cancellation charge will be incurred if you cancel any treatment, personal training, yoga class, studio or workshop session less than 24 hours local time prior to the time of the appointment.

9/ Damage and loss

We provide a safe in each room for the storage of personal items and all reasonable efforts are made to provide a secure environment. Nevertheless, the risk of theft, damage or loss of our guests’ personal possessions cannot be eliminated entirely and we strongly advise you against bringing valuable items such as jewellery or large amounts of cash to Son Blanc Farmhouse.

We shall not be liable to any guest for any loss, damage or injury suffered by our guests or to their property. However, this does not exclude or limit in any way our liability where it would be unlawful to do so, and which includes liability for death or personal injury caused by our negligence (or the negligence of our employees, agents or subcontractors) and for fraud or fraudulent misrepresentation.

10/ Your personal information

We will use the personal information you provide to us in accordance with our Private Policy.

11/ Force majeure

Son Blanc Farmhouse will not be responsible and will not pay any compensation where we are preventing or delayed from performing our obligations due to an event beyond our reasonable control, including but not limited to flood, pandemic, epidemic, a public health emergency, a governmental, regulatory authority, federal and or state mandated closure, earthquake, mechanical breakdown, IT failure, fire, adverse weather conditions, acts of terrorism, gas, water or other utilities.